DELIVERY AND CHARGES

Please note- Customer only pays a fraction of the real cost of shipping from Indonesia via Portugal to Germany, Austria, Netherland, Luxemburg, Belgium, France, Monaco, Italy, Spain, Poland, Czech Rep., Hungary, Denmark, Sweden and others as per below - via DPD ,EMS , FedEx (SPAIN, Portugal) NACEX Courier.

Thank you to understand we pay close to 1/2 the real cost to ship to you.

ALL ORDERS ARE SHIPPED TO THE ADDRESS PROVIDED IN CHECK-OUT ,PAYPAL or SKRILL

Europe Rates

Germany, Austria, Netherland, Luxemburg, Belgium, France, Monaco, Italy, Spain, Poland, Czech Rep., Hungary, Denmark, Sweden: EUR 6.95 PER ITEM  - PLEASE PROCEED TO THE CHECKOUT

SHIPPING COURIER to Europe is DPD , EMS ,FEDEX, (SPAIN, Portugal) NACEX

Estonia, Lithuania, Latvia, Slovakia, Portugal, Finland, Slovenia, Romania: EUR 14.95 PER ITEM - PLEASE PROCEED TO THE CHECKOUT

SHIPPING COURIER to Europe is DPD , EMS ,FEDEX, (SPAIN, Portugal) NACEX

Bulgaria, Greece, Switzerland and Lichtenstein, Croatia, Serbia, Botsnia: EUR 9.95 PER ITEM + EUR 20 FOR CUSTOM DECLARATION.

SHIPPING COURIER to Europe is DPD , EMS ,FEDEX, (SPAIN, Portugal) NACEX

All islands have an additional 15 EUR Island Delivery Surcharge !!

INTERNATIONAL SHIPPING:

EMAIL FOR AN ADJUSTED INVOICE IN A COMBINED ORDER

Shipping Carrier: FEDEX / EMS / DPD / (SPAIN, Portugal) NACEX : EUR 29.95 FOR THE FIRST ITEM - EUR 9.95 FOR EACH ADDITIONAL ITEM IN A COMBINED INVOICE FOR ALL THE FOLLOWING LOCATIONS:

USA, CANADA,  RUSSIA, 

ALL OTHER INTERNATIONAL LOCATIONS - PLEASE EMAIL FOR AN INVOICE - THE RATES ARE BELOW!

  • ARGENTINA: EUR 27.95 1ST ITEM - EUR 19.55 EACH ADDITIONAL ITEM
  • BRAZIL: EUR 28.95 1ST ITEM - EUR 12.95 EACH ADDITIONAL ITEM
  • HONG KONG: EUR 19.95 1ST ITEM - EUR 8.95 EACH ADDITIONAL ITEM
  • INDIA: EUR 16.95 1ST ITEM - EUR 7.95 EACH ADDITIONAL ITEM
  • JAPAN: EUR 17.95 1ST ITEM - EUR 7.95 EACH ADDITIONAL ITEM
  • MALAYSIA: EUR 15.95 1ST ITEM - EUR 5.95 EACH ADDITIONAL ITEM
  • MEXICO: EUR 37.95 1ST ITEM - EUR 9.95 EACH ADDITIONAL ITEM
  • NEW ZELAND: EUR 16.95 1ST ITEM - EUR 6.95 EACH ADDITIONAL ITEM
  • SINGAPORE: EUR 11.95 1ST ITEM - EUR 5.95 EACH ADDITIONAL ITEM
  • TAIWAN: EUR 15.95 1ST ITEM – EUR 5.95 EACH ADDITIONAL ITEM

WE ONLY SHIP TO THE COUNTRIES LISTED ABOVE. WE APOLOGIZE BUT WE CAN NOT SHIP TO: PUERTO RICO, VIRGIN ISLANDS, OR U.S. MILITARY BASES i.e.: APO ADDRESSES.

DPD , EMS , FEDEX, (SPAIN, Portugal) NACEX REQUEST THAT YOU INCLUDE YOUR PHYSICAL ADDRESS AND PHONE NUMBER, BEST CELLPHONE NUMBER AND POSSIBLY EMAIL WHEN CHECKING OUT TO INSURE PROMPT PARCEL DELIVERY…..

We provide tracking numbers for all packages. Please note that we have yet to have any orders go missing through FEDEX / EMS / DPD / (SPAIN, Portugal) NACEX.

All FEDEX / EMS / DPD / (SPAIN, Portugal) NACEX International Shipments required a signature. We understand our customers are mostly residential and may not be home when the Express Courier attempts to deliver. It's a fact 99 % of our customer will understand and appreciate FEDEX / EMS / DPD / (SPAIN, Portugal) NACEX effort as we try three times before sending it back to the return address.

Therefor make sure if you are not at home at times of delivery that you do advise an alternative address like work address or family member or …etc .

Customers have two options:

1. Someone is available to sign for the shipment on the courier's first attempt.

2. If no one is at home - we'll leave a Hang Tag on the Door - requesting you to get in touch with the courier company to arrange the delivery where it will be received and signed for if necessary to a different address and the courier re-attempt the delivery the next business day .

DELIVERY TIME to the EUROPE EU-States 5 - 14 DAYS.

Please allow a maximum of 14 DAYS from the date of payment for production and  FEDEX / EMS / DPD / (SPAIN, Portugal) to deliver within the EU.

DELIVERY TIME to all Other INTERNATIONAL destinations 6 - 14 DAYS. FEDEX / EMS / DPD / (SPAIN, Portugal) NACEX to all Other International destinations.

Please note : Orders are shipped to the address provided in your CHECK-OUT , Pay Pal , SKRILL details, it is up to you to make sure it is updated and correct during check out.

To avoid any shipping errors we do not offer special shipping services like faster lead times... no exceptions and no special cases - thank you for your understanding.

Please note that FEDEX / EMS / DPD / (SPAIN, Portugal) NACEX does require a Signature upon delivery. It is up to you as the buyer to place a notice with instructions, on your front door if you are unable to sign for the delivery, with signature, giving permission to the FEDEX / EMS / DPD / (SPAIN, Portugal) NACEX Driver to leave your package.

Regarding Customs for  International Sales:

For European (within the EU) deliveries we have taken care of the Customs Clearance and the Duty , VAT and Taxes.

For all other International deliveries

We are sorry you are required to pay Customs fees if apply, it is illegal for us to mark 'gift' or state a value that is less than your purchase price,so please do not ask or expect us to do so, when filling out your Customs form.

Thanks for your understanding.

shipping

RETURNS AND REFUNDS

~ No Returns~  HOWEVER, IF WE HAVE SOLD YOU AN ITEM THAT HAS A FLAW WE MISSED WE WILL GLADLY REFUND YOU. PLEASE EMAIL US WITHIN 7 DAYS OF RECEIPT OF THE ITEM TO EITHER RESOLVE THE ISSUE OR RETURN THE ITEM. NO RETURN WILL BE ACCEPTED WITHOUT PRIOR APPROVAL FROM US VIA EMAIL. ITEMS MUST BE RETURNED TO OUR HOLAND OR AUSTRALIA ADDRESS WHICH WILL BE GIVEN AT THE TIME OF APPROVAL.

  1. OUR SANDALS AND CLOTHES ARE HAND MADE PROCESS AND WE PRODUCE WITH RECYCLE OR ORIGINAL MATERIALS. . THUS EACH PIECE IT WILL BE UNIQUE AND WILL VARY SLIGHTLY IN REGARDS TO THE  TEXTIL OR TYRE ON THE GARMENT FROM THE PHOTO.
     
  2. PLEASE NOTE DUE TO MONITOR DIFFERENCES AND IMPERFECT PHOTOGRAPHY, COLOR CAN APPEAR SLIGHTLY DIFFERENT THAN AS SEEN ON YOUR COMPUTER.
    SOMETIMES OUR DESCRIPTION OF A COLOR MAY BE QUESTIONED. PERHAPS WE CALL AN ITEM PLUM BUT TO SOMEONE ELSE IT MIGHT BE MORE PURPLE & TO ANOTHER THAT COLOR IS CONSIDERED TO BE VIOLET & SOMEONE ELSE SAYS IT IS MORE FUCHSIA.

 WE DO OUR BEST TO DESCRIBE COLORS BUT THE LABEL GIVEN IS ONLY TO GIVE AN IDEA & OUR OPINION. ALSO MANY TIMES ASSORTED TONES AND COLORS ARE PRESENT BUT IN THE TITLE SPACE ALLOWED BY Ebay WE DO NOT HAVE THE SPACE TO DESCRIBE IN MORE DETAIL...

shipping